Your account
Delete your SplitPop account
You can delete your account yourself in the app, at any time. It takes effect at once and cannot be undone.
How to delete it in the app
- Sign in to SplitPop.
- Open your profile: tap your name or picture at the top right.
- At the bottom of the page, choose Delete account.
- Read what happens, then type DELETE (LÖSCHEN if you use SplitPop in German) or the email address of your account.
- Tap Delete my account.
What is deleted
- Your account: your name, email address, picture or emoji, and your sign-in.
- Your notification settings and the push tokens of your devices.
- The access of the AI assistants you connected, and the log of what they did.
- The bug reports and ideas you sent us.
- The text of your own chat messages, with their attachments, and your reactions, within minutes.
- Every group with nobody else in it at all — no other member, nobody else added to it, no invitation or request open — entirely: its expenses, payments, chat and attachments.
What stays in groups with other people
- The expenses and payments you were part of stay, with their amounts, so everyone's balances stay correct — and so do the titles, notes and receipts you added to them.
- You appear there as “Deleted person” (“Gelöschte Person” in German), with no email address and no picture.
- If you owned a group with other members, it passes to its longest-standing admin, or, if it has none, to its longest-standing member.
- A group with other people in it but no other member stays for them as an archive: readable (by its link, if it is public) and exportable, but nobody can join it or change anything — unless somebody accepts an invitation sent before your deletion, who then becomes its owner.
Good to know
- Open balances do not stop you. The app shows them to you before you confirm, and the other members keep seeing them.
- Deleting cannot be undone. If you sign up again later with the same email address, you start with a new, empty account.
- Copies in our backups are overwritten within 12 months (how long we keep data).
Can't sign in?
Write to support@splitpop.app from the email address of your account and ask us to delete it. We delete it within 30 days.
Email a deletion request